How to Get Basic Troubleshooting Steps for Roku?

As a Roku user, you should have information about the Roku device and its troubleshooting. If you found any fault in your Roku device, then you should know the basic steps of Roku troubleshooting so that you can resolve the issues by yourself.

Through www.roku.com/link you can access all the steps of troubleshooting for your Roku device.

 

1. Check your Internet connection: 

First, you need to go for the Internet connection. Verify that your Internet connection is working or not. It should always enable. In case your Internet is not working, then do the followings:

1.    Go to the Settings.

2.    Go to the Network.

3.    Now, check the network is enabled or not. 

4.    Also, check your signal strength. Make sure it is stable.  

2. To be assured that your device and Roku app both are updated: 

Roku always releases the new versions of its software and Roku app. So always keep updated your Roku app and software. When you use the updated versions of Roku software and Roku app, then it fixes the issues that are understandable by the Roku itself. Roku's updated software and the app will furnish the new and latest features.

To download the updated app on your Roku device go for the followings:

1.    Go to the Settings.

2.    Now select System.

3.    After that go for the System Update.

Here, you can download the latest features and versions of the Roku app and Roku software.

3. Restart the channel: 

1.    First, you need to choose the channel that you need to start again. 

2.    Now press the * key on your Roku remote. 

3.    Select the Close option. 

4.    Restart the channel again. 

4. Uninstall the channel and then reinstall it:

If you found any issue regarding the Roku channel, then here is the option to uninstall that channel. But you can also reinstall that channel if you want to watch it again.

Steps need to follow:

1.    First, you need to select the channel that you want to uninstall.

2.    Now press the * key on your Roku remote. 

3.    Select the Remove option.

4.    Check the streaming channel section. 

5.    Reinstall that channel. 

Note: If you want to troubleshoot Roku express as well as all Roku streaming device then here you get complete guidance. 

All these given steps are necessary to troubleshoot the Roku issues. If you face any other issues like Roku activation, Roku com link code, Roku account setup, then you can get help at www Roku com link help.